All items that are NOT live goods will be shipped ground either by UPS or USPS.  Blackworms ship monday, Thesday or Wednesday only.  Any damaged goods need to be reported ASAP so we can remedy the problem.  Some fish food may be special order, please allow a few extra days if I am out of stock on the food.  All dry goods should arrive within 5-7 business days or less.  If an item is out of stock and not posted on the website, you will be notified imediately upon your ordering of that item.  Any problems with any dry goods order needs to be reported within in 24 hours of receiving the package, and 2 hours for any live goods order. Thanks!!!